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TekSmith Systems is a full-service professional support team dedicated to delivering the right level of service, with the right value,
to help customers run their systems and network operations in the most time effective and cost efficient fashion. Our ultimate
goal is to keep our customers productive and focused on the applications and activities that most effectively impact their
bottom line. To help them do this, TekSmith Systems addresses a full range of desktop/LAN and communications related services
that can be scaled to their most urgent needs and eliminate the hassles of multi-technical service shopping. In order to fulfill
our customers' requirements, TekSmith Systems® has focused on five primary business areas: - Supplemental Services TekSmith Systems enhances customer value for traditional staffing opportunities by providing technical resources recruited
to specifically meet our customers' needs in the shortest time span in the industry. TekSmith Systems' contract employee
workforce and permanent employees also benefit from access to our support center, enhanced benefits, personnel management
and professional training.
- Telecommunications Services Telecom services provides design, engineering and technical
support for installing and maintaining communication systems.
- Professional Services TekSmith Systems offers a broad range of project management and program management to our customers. The TekSmith Systems
methodology is our customers' answer to keeping projects under control. Our internal training capabilities ensure project
teams are effective and can assist in providing end user orientations as a complete solution to your project implementation
needs. Our program management offering wraps seasoned technical managers around your vendor workforce, to provide personnel
management and an onsite customer focal point
- Consulting Services At TekSmith Systems, our staff of seasoned consultants
provides our customers with everything from expert advice to architecture and design of complex integration services in the
areas of Systems Management, Networking and IT support. Our systematic, results-oriented approach delivers efficient and timely
solutions aimed at enhancing and ensuring end-user performance and high system availability.
- Support Services TekSmith Systems presents a comprehensive offering of onsite or remote support services for our customers including the following: end-user support, moves, adds, changes, asset management, coordination of multiple vendors/suppliers, LAN/network administration, other desktop/LAN support. TekSmith Systems' team can assume full functional responsibility and accountability for our
customer's day-to-day operations in the PC/LAN/Desktop environment.
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